Frequently Asked Questions
Important Items You Should Know.
- Since you make the payments with Paypal, your Paypal account or Card information is not shared with us.
- Under any circumstances, you can get a refund for the product you are not satisfied with via PayPal.
- Your products will be delivered to you within 3 hours at the latest after you have purchased the order. If you have purchased a follower, etc. social media service, followers, or similar services are sent at a normal speed according to the amount purchased so that your social media account is not closed for this order. If you buy from our services such as web design, photoshop, AdSense, you will first be sent an e-mail to request additional information. After that, you will be notified of the delivery date of the job.
- The premium packages you purchase will not be automatically renewed or you will not be asked to pay again. When your package expires, you have to buy it again.
- When you encounter any problem on our website, it is immediately intervened. You can reach us 24/7 via the WhatsApp bot.
- If you experience any grievances on your part, simply contact us. According to our policies, the customer is always right.
I DID NOT RECEIVE MY ORDER, WHAT DO I DO NOW?
- Your Instagram account is set to public.
- You have typed in the correct Instagram username.
- You have not changed your Instagram username before the order’s completion.
- The account or post, still exists and has not been deleted.
- The video follows Instagram’s guidelines and has not been restricted or removed.
- Allow 24 hours for completion of order delivery.
If you have experienced an issue with the delivery of your order, please contact our support team for assistance at Pay@followeron.com
WHY ARE MY FOLLOWERS DROPPING?
Occasionally Instagram will delete accounts that users mark as spam. This causes follower counts to drop all across Instagram. Sometimes it impacts our customers, sometimes it doesn’t. If you experience drops within first 30 days of your purchase, we will happily refill your followers in accordance with our free refill policy.
I NO LONGER WANT THE FOLLOWERS I PURCHASED, CAN THEY BE REMOVED?
All followers delivered are real from genuine Instagram accounts. Due to this benefit, our team cannot transfer or remove followers once they are delivered.
As the Instagram account owner, you may remove selected followers from your follower list by blocking each individual user.
HOW DO I STOP FOLLOWER REPLENISHMENT?
If you no longer wish to receive replenishment to your account, simply let us know by emailing our team at Pay@followeron.com
HOW OFTEN DOES REPLENISHMENT OCCUR?
Replenishment will be delivered to your account once every 24 hours, whenever a drop is detected by our system.
HOW MANY FOLLOWERS CAN I BUY?
You may buy Instagram followers as many times as required as long as your orders do not surpass 100,000 followers within a 30-day time frame.